At Tidal Visions, we understand that receiving your photography products promptly and in perfect condition is essential. That’s why we offer reliable shipping options for both domestic and international orders. Rest assured that your order will be carefully packaged and dispatched in a timely manner to ensure a smooth delivery experience.
Domestic Shipping Policy
Tracking and Delivery Status
We believe in transparency, which is why we provide comprehensive tracking information for all domestic orders. Once your photography products have been shipped, you’ll receive a unique tracking number that allows you to monitor your package’s progress. Simply enter the tracking number on our website, and you’ll have access to real-time updates on the delivery status.
Our trusted shipping partners work diligently to ensure your order arrives safely and on time. While we strive to provide accurate delivery estimates, please note that unforeseen circumstances such as weather conditions or logistical issues may affect the actual delivery time. Rest assured, we’re here to assist you every step of the way should any delivery concerns arise.
International Shipping Policy
Tidal Visions is proud to offer international shipping options to our valued customers around the world. We understand that every customer deserves the opportunity to enjoy our photography products, regardless of their location. With our reliable international shipping partners, we ensure your order reaches you in a timely and secure manner.
Customs and Import Taxes
Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These additional charges are the responsibility of the customer and may vary depending on the specific customs policies of your country. We recommend contacting your local customs office for more information regarding any applicable fees before placing your order.
Shipping Rates and Delivery Times
Our shipping rates and delivery times are calculated based on the weight and destination of your order. These details will be provided during the checkout process, allowing you to review the shipping options available and select the one that suits your needs best. Rest assured, we work diligently to ensure our shipping rates are competitive and our delivery times are as accurate as possible.
Packaging and Handling
Your satisfaction is our top priority, which is why we take great care in packaging and handling your photography products. Our team utilizes high-quality materials and techniques to ensure your order is protected during transit, minimizing the risk of damage. In the unlikely event that your order arrives damaged, please contact us immediately, and we’ll gladly assist you in resolving the issue.
Returns and Exchanges
At Tidal Visions, we strive for ultimate customer satisfaction. If you’re not completely satisfied with your photography products for any reason, please contact us within 14 days of receiving your order. We’ll guide you through the return or exchange process and work towards a solution that meets your needs.
Please note that some digital goods may not be eligible for returns or exchanges due to their nature. We recommend reviewing the specific product details before making a purchase. In the case of physical goods, they must be returned in their original condition and packaging to qualify for a refund or exchange.
Contact Us
If you have any questions about this Shipping Policy, please contact us.